The API uses the term “location” in its request and response fields
(for example,
locationId and locations). In practice, a location
is a merchant. This guide uses “merchant” throughout.Before you start
You need the following before you can submit a boarding request:- An OAuth 2.0 access token (client credentials grant).
- Your acquirer ID, a three-letter code provided by Fexco during onboarding.
- A template ID for the merchant configuration, provided by Fexco during onboarding.
- The Boarding API base URL for your environment.
For details on how templates control currencies, commission splits,
and DCC/MCP activation, see
How merchant boarding works.
Boarding workflow
The boarding workflow has three steps: submit a batch, poll for completion, and review the results.1
Submit a boarding batch
Send aPOST request to Create a batch of boarding requests with an array of
merchant objects. Each merchant must include a locationId,
name, merchant category code (mcc), and a cardAcceptors
array with exactly one card acceptor. A card acceptor represents
a merchant identity linked to a template and base currency, it
carries the card acceptor ID (MID), template ID, and settlement
currency that determine how DCC is configured for that merchant.In most cases, the locationId and cardAcceptorId are the same
value. The examples on this page use matching values to reflect
this.The following example boards a single merchant with one card
acceptor.The
baseCurrency field uses an ISO 4217 numeric currency code
instead of a three-letter code. For example, 978 is EUR and
840 is USD. See Currency codes for a reference.- Request
- Response
202 Accepted with a boardingId. Fexco
validates and registers the merchants asynchronously, so the
response returns immediately while boarding continues on the
server. Save the boardingId to poll for results in the next
step.Each batch can contain up to 1,000 merchants. For larger
boarding projects, split the data across multiple requests.
2
Poll the batch status
Send aGET request to Get boarding status to check
whether processing is complete.- Request
- Response
status field indicates the batch state. Poll until the
status is COMPLETED or FAILED.The following table shows the recommended polling pattern.3
Review the batch summary
Once the batch status isCOMPLETED (or FAILED), send a GET
request to Get boarding summary status to see the
results for each merchant.- Request
- Response
status field shows FAILED and
the errors array contains the reason."status": "COMPLETED" and "errors": [].You can filter the summary to show only merchants with a specific
status by adding the severity query parameter. Valid values are
COMPLETED, FAILED, PENDING, PROCESSING,
COMPLETED_WITH_WARNINGS, and COMPLETED_WITH_ERRORS.Optional fields
The Create a batch of boarding requests endpoint accepts optional fields that add detail to the merchant record, such as address, group name, contact information, and bank account details. These fields are not needed for boarding to succeed. For the full field reference, including types and validation rules, see the Boarding API reference.The Boarding API does not support updating merchant details after
boarding. To update a boarded merchant, contact your Fexco Key
Account Manager (KAM) or use the
XML Boarding File Upload method,
which requires
SFTP setup.
Next steps
- Deactivate a merchant: remove a merchant from active DCC participation.
- How merchant boarding works: review how templates, identifiers, and the boarding lifecycle fit together.
- Troubleshoot merchant boarding: resolve common boarding errors and warnings.
